QA/QC Team Leader


Elwood, IL, US, 60421

Stepan is seeking a QA/QC Team Leader to join our Quality team in Elwood, IL. In this role, you will report to the Quality Manager. The QA/QC Team Leader is responsible for ensuring the efficiency and effectiveness of Quality of Products, Processes, Services and Lab functions and personnel in the testing of raw materials, work-in-progress (WIP), finished products and shipments according to Stepan specifications, regulatory requirements, and QA/QC best practices.  Accountable for driving Quality Assurance and Quality Control philosophies throughout the line organization and integrating key practices into operations. 

Key Responsibilities:

  • Laboratory Technicians report to QA/QC Team Leader
  • Responsible for overseeing lab technicians relating to training, coaching, development, overall performance, shift scheduling, discipline, and interviewing
  • Manage team and production execution of routine QA/QC samples management/testing analyses are completed to include incoming raw materials, packaged raw materials, in-process samples, and finished products
  • Manage Quality Events (Out-of-specification investigations, Root Cause Analysis, CAPA, Customer Complaints & Returns) while maintaining and representing the “Voice of the Customer”
  • Drive continuous improvement of laboratory processes, products, production processes and procedures.  Use six sigma concepts and tools (SQC, SPC, Root Cause Analysis, Minitab) to identify and drive continuous improvement
  • Provide back-up and on-call support to Quality Department


  • 3-5 years of experience in a manufacturing industry working in a Quality Assurance and Quality Control area or laboratory
  • Minimum of 2-3 years of supervisory experience
  • Experience in root cause analysis/problem solving and corrective and preventive actions
  • Experience with wet chemistry and laboratory instruments such as GC, GC-MS, FTIR, NIR, titroprocessors
  • Experience leading teams and working with customer service/technical service
  • Understanding of Quality philosophies, systems, analysis methods, and regulatory compliance


  • Bachelor’s degree in Chemistry or Chemical Engineering Required


Salary Range: $81,000 - $118,000K

Stepan Company does not accept or retain unsolicited resumes or phone calls and/or respond to them or to any third party representing job seekers.

Established in 1932, Stepan Company is a major manufacturer of basic and intermediate chemicals including surfactants, polymers, as well as specialty ingredients that go into consumer, household, and institutional products such as laundry detergents, shampoos, and surface cleaners. Stepan Company currently has 22 global manufacturing locations and over 2,500 employees. We have a strong record of growth. Our growth allows us to provide meaningful career opportunities and stability to our team members. We have big goals at Stepan and know every team member will be crucial to achieving our objectives. Regardless of function, we are looking for team members who bring with them a growth mindset, an entrepreneurial spirit, and the ability to thrive in an evolving environment.


We celebrate diversity at Stepan and are committed to creating a diverse, inclusive environment. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other status protected by applicable law.





Stepan is a global specialty and intermediate chemical manufacturer that has been serving a broad range of industries for over 90 years. Today, Stepan is a $2.7 billion revenue company. Our continued success is driven by the passion and commitment of our 2,500+ employees around the world.

Why Work At Stepan?

  1. Stable & Growing
  2. Collaborative Environment
  3. Make a Difference & Be Recognized
  4. Committed to Safety & Sustainability
  5. Value Driven Culture

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Nearest Major Market: Chicago