Receptionist

Job Description

Stepan is seeking a Receptionist at our Millsdale Manufacturing facility located in Elwood, IL, a southern suburb of Chicago.

Essential Duties and Responsibilities: 

• Main point of contact for external traffic.
  • Responsible for connecting them to the appropriate Stepan representatives.
  • Facilitates the reviewing of safety requirements (video) and tracks information to meet site requirements.
  • Updates and maintains reception check-in system.
  • Creates and distributes badges to visitors and contractors. 
  •  Tracks associated information. 
• Prepares FRC (PPE) for all plant tours.
  • Maintains ample supply and places orders when needed.
•  Mail responsibilities:
  • Sorts and sends out mail via both inter-office and U.S. Postal Service.
  • Takes over corporate mail and anything that needs to be shipped out of the plant to the sample room for processing.
• Handles uniform inquiries, billing, locker assignments and general questions.
• Updates phone and mail lists for distribution in Employee databases and local drives.
• Maintains and orders office and coffee supplies for the site.
• Completes check requests and adds postage when needed.
• Point of contact for safety accountability when needed during an emergency.  
• Books or reserves conference rooms when needed.
• Updates and maintains Company Communication sources (e.g., display monitors, bulletin boards, plant wide emails). 
• Assists in administrative tasks for various departments across the site (e.g., Human Resources and Quality Control).
• Manages security access control badges for the site employee and contractors.
• Manages site visitor sign in and sign out program.
• Participate and maintain compliance related activities including internal and external audits for applicable standards and certifications such as ISO 9001:2015, EFfCI, FSSC 22000, Kosher, Halal, RSPO, ISCC+ and others.
• Other duties as assigned.

Qualifications

•    Minimum of 1 year of customer service experience.
•    Strong customer focus.
•    Basic skills in Microsoft office suite (Outlook, Teams, Word, Excel, PowerPoint).
•    Ability to learn new systems.
•    Good relationship building and collaboration skills.
•    Flexibility in work hours as needed. 
 

Education

• High School diploma or equivalent.

#LI-KB1

#LI-ONSITE

Stepan Company does not accept or retain unsolicited resumes or phone calls and/or respond to them or to any third party representing job seekers.