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Order Management and Supply Chain Representative - Remote


Remote, US

Job Description

Stepan is hiring for a Order Management & Supply Chain Representative role. This position will be responsible for executing order fulfillment and execution for Stepan’s key accounts. This role is remote.

Key Responsibilities: 

  • Execute order entry, order management, and transportation scheduling for Stepan’s key customers.
  • Provides exceptional issue resolution and escalation of issues, when necessary. Maintain close coordination with customers to facilitate high levels of service.
  • Communicate demand requirements to Stepan’s supply chain.
  • Advocate for the resolution of issues and communicate risk to service levels from issues in the supply chain.
  • Act as the liaison for Stepan’s North American supply chain.


  • Strong skills in Excel, Word, and PowerPoint skills
  • SAP experience preferred
  • Ability to balance multiple priorities and manage time appropriately
  • Attention to detail and an analytical and business acumen
  • Excellent written and oral communication skills


Bachelor's Degree is required




Established in 1932, Stepan Company is a major manufacturer of basic and intermediate chemicals including surfactants, polymers, as well as specialty ingredients that go into consumer, household, and institutional products such as laundry detergents, shampoos, and surface cleaners. Stepan Company currently has 20 global manufacturing locations and over 2,000 employees. We have a strong record of growth. Our growth allows us to provide meaningful career opportunities and stability to our team members. We have big goals at Stepan and know every team member will be crucial to achieving our objectives. Regardless of function, we are looking for team members who bring with them a growth mindset, an entrepreneurial spirit, and the ability to thrive in an evolving environment.


We celebrate diversity at Stepan and are committed to creating a diverse, inclusive environment. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other status protected by applicable law.





Stepan is a global specialty and intermediate chemical manufacturer that has been serving a broad range of industries for 88 years. Today, Stepan is a $2 billion revenue company. Our continued success is driven by the passion and commitment of our 2,200 employees around the world.

Why Work At Stepan?

  1. Stable & Growing
  2. Collaborative Environment
  3. Make a Difference & Be Recognized
  4. Committed to Safety & Sustainability
  5. Value Driven Culture

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